Frequently Asked Questions

You have questions. We've got the answers. Find our FAQs below:

What is Potato Health?

Potato Health is a health and wellness technology company dedicated to providing personalized wellness solutions. Our platform offers access to wellness coaches, communities, and a range of products and services to support sustainable living.

What products does Potato Health offer?

Potato Health offers three main products: Sweet Potato, Sweet Pass, and Sweet Cart. Sweet Potato is an all-in-one app providing access to personalized wellness coaches, communities, and products. Sweet Pass offers a membership service for access to gyms, wellness studios, and health clinics. Sweet Cart is an online store for health and wellness products.

What wellness programs does Potato Health provide?

We offer five wellness programs for users to enroll in: Weight-loss, Body transformation, Mindfulness, Holistic Healthcare, and Corporate wellness. Each program is designed to cater to specific health and wellness goals.

How does Potato Health work?

To get started, visit our website at potatohealth.com and sign up with your email and required details. Complete our wellness quiz to personalize your experience. You'll then gain access to the Sweet Potato dashboard, where you can connect with coaches, join communities, and explore products and services.

How can I control or opt out of cookies on Potato Health?

You can manage cookie preferences by adjusting your browser settings. Most browsers allow you to refuse cookies or receive notifications when they are being used. However, blocking all cookies may impact your experience on our website, as some features may not be accessible.

What data does Potato Health collect?

We collect data such as email address, name, phone number, age range, gender, country of residence, fitness level, nutrition level, mental health level, and health and wellness goals. Additionally, we gather cookies and usage data to enhance user experience.

Is my personal data secure with Potato Health?

Yes, we take the security and privacy of your data seriously. We employ industry-standard security measures to protect your information and adhere to data protection regulations.

How can I contact Potato Health for support or inquiries?

You can reach us via email at hello@potatohealth.com or by phone at +233596308718. Our team is available to assist you with any questions or concerns you may have regarding our products or services.

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